Job Duties & Responsibilities: Deal with walk-in customers and handle their queries in a courteous manner Provide information and explain the service product to the customer Handle the payment and receipt entry Maintain a proper record of payments received Handle incoming calls and transfer them to the respective department Liaise with all the departments in the office to solve the customer query Greet all the customers with a smile and guide them properly

Excellent communication skills both in Nepali and English Pleasing personality Excellent customer relationship skills Good knowledge of MS-Excel and MS- Word